If a piece needs repair work or a new goldplating, please sent it to the following address:
3013 AC Rotterdam
Make sure to put your contact details in the package and to pack the jewels really well so nothing gets lost in the mail.
Do not ship jewels in a paper envelope, it breaks easy and your jewels will fall out.
Repair work will be done for minimum costs, starting from 10,00 euro (including packaging and sending) depending on the type of damage. If the damage is due to a productional error, the repair work is free of charge.
Please note repairs on the envelope, your email address & post address.
Repairs will take 2 to 4 weeks.