company values
values
At charlotte wooning we believe in treating everyone with respect and dignity — that includes our staff, our customers, our material suppliers and the earth itself. The jewelry industry has a poor track record of being accountable for the environmental impact it has and how its workers are treated; we are working to change that standard.
silver & gold
99% of all the precious metals we work with has been recycled in Europe. This means low impact on the environment and good ethical staff treatment.
stones
We work closely with our gemstone suppliers that know exactly where the stones are mined and under what conditions. We are devoted to better understanding the social, economic and environmental impact of the mining so that we can create positive change along the supply chain, all the way from the mine to our customers.
Besides mined gemstones we also work with synthetic gemstones. Synthetic stones are man-made but exactly the same as mined gemstones. The best part about that is they are good for the environment; no miner has to work under bad circumstances and you get the best quality gemstone.
low stock
To retain the earth from overflowing with unnecessary things we create on demand. We have low stock and work with a dynamic inventory system. Sometimes it means you have to wait a little longer for your jewel to arrive. Overall it means we can keep our prices fair, year round rather than the traditional method of pricing. In our system we don’t have to sell out our products, they keep their value.
staff
We are proud of our employees and know that they share our collective values of respect, inclusiveness, excellence and responsibility.
environment
We offer the option to repair your old Charlotte Wooning pieces. In this way no waste is created and you can enjoy your jewelry for a life time. Repairs are send in a recycled shipping box to reduce waste.
Besides we stimulate our staff on waste reduction, recycling, low use of plastic, driving electric, and to commute by bicycle or train. 80% off our staff is vegetarian.
customers
We celebrate getting to make our customers truly happy! We listen to our customers — what they want and how we can serve them better. We answer every call or email in person, with individual care and attention. We love to hear from you.